Shipping Policy


Shipping Policy for Ringrove

This Shipping Policy explains how orders placed on ringrove.com are processed, shipped, and delivered. Please read it carefully as it forms part of our Terms of Service.

1. Order Processing

  • Once your order is successfully placed and payment is confirmed, our fulfillment team will process your order.

  • Orders typically begin processing within 1–3 business days.

  • You will receive an order confirmation email right after purchase, and a separate shipping confirmation with tracking information once your order leaves our facility.

2. Shipping Methods & Carriers

We use reputable couriers to deliver packages safely and efficiently. Depending on destination and selected service at checkout, your package may be shipped via international postal service or a third-party courier.

Shipping options may include (but are not limited to):

  • Standard Shipping: Cost and delivery times vary by destination

  • Express / Expedited Shipping: Available where supported (rates apply)

Actual carriers and services will be confirmed at checkout based on your address.

3. Shipping Costs

  • Ringrove offers Free Shipping on eligible orders (as indicated on the site)  customers will see free shipping applied at checkout when qualifying

  • For non-free shipping orders, shipping charges are calculated based on:

    • Destination country or region

    • Weight and size of the order

    • Courier service selected

Shipping costs will be clearly shown during checkout before you confirm payment.

4. Delivery Time Estimates

Delivery times vary depending on the destination and shipping method selected:

Region Standard Delivery Express Delivery
Local / Domestic ~3–10 business days ~1–5 business days
International ~7–30 business days ~3–10 business days

These timeframes are estimates and may vary due to customs processing, public holidays, weather delays, or carrier issues.

5. Tracking Your Order

After your order is dispatched:

  • You will receive a tracking number via email.

  • You can use this number on the courier’s website to monitor your delivery status.

  • Please allow up to 24 hours after shipping for tracking updates to appear.

6. Customs, Duties & Import Taxes

International orders may be subject to customs duties, import taxes, and fees imposed by your country’s customs authority. These charges are not included in the product price or shipping cost and are the responsibility of the recipient. Ringrove is not responsible for:

  • Customs delays

  • Duties or fees

  • Refused shipments due to unpaid fees

7. Shipping Restrictions

  • Some products may have restrictions based on destination (e.g., batteries or restricted materials).

  • If an item cannot be shipped to your address, we will notify you with options (refund or alternative shipping).

8. Lost, Damaged, or Delayed Shipments

If your order is delayed, lost in transit, or arrives damaged:

  1. Contact our support team at ringrove1@gmail.com with your order number and photos (if damaged).

  2. Our team will open an investigation with the carrier and work with you toward a suitable resolution (replacement or refund), subject to courier policies.

9. Address Changes & Incorrect Addresses

  • Please ensure your shipping address is complete and accurate before confirming your order.

  • We cannot modify delivery addresses once the package has been shipped.

  • Orders returned due to incorrect or incomplete address may incur re-shipping fees.

10. Holidays & Non-Business Days

Orders placed on weekends or public holidays will begin processing on the next business day. Transit times do not include carrier holidays.

11. Contact Us

For questions about shipping, delivery, or tracking:

📧 Email: ringrove1@gmail.com